Contact

Write to us

Questions, a quote, or trouble signing in: the form reaches the people who build CiviTrac, and the reply comes by email.

Before you write

The three things people ask first

I cannot sign in

Sign-in is by email and password on civitrac.com. If your organisation's email domain is approved, a first sign-in arrives as a viewer and an administrator raises the role from there. Write with the address you used and what the screen said.

Can we see it before we commit?

Yes. A walkthrough runs on the sample slate or on a portfolio you send ahead; ask for one on the demo page.

Something looks wrong on a page

Say which page, what you expected and what it showed. A screenshot helps. Figures on the sample slate are illustrative by design; a figure on your own slate that looks wrong is a defect and is treated as one.